WALNUTEDGE LEGAL INFORMATION

Legal Notice

This Legal Notice provides important information about WALNUTEDGE, the operation of our online furniture store, the use of website content, and the legal rights and responsibilities associated with our products and services.

Business Identification

Brand Name

WALNUTEDGE

Business Contact Address

906 Hattori 4-chome, FR Heights Building A, Room 101
Nakagawa-ku, Nagoya, Aichi 4540976
Japan

Email Address

chairena@walnutedge.com

Telephone

+81 (709) 328-98-39

1. Purpose and Scope of This Legal Notice

This Legal Notice applies to the WALNUTEDGE online store and the information, products, and services made available through our website.

WALNUTEDGE offers furniture, home furnishings, and related products to customers in the United States.

The purpose of this notice is to provide transparency regarding our business contact information, website content, intellectual property, commercial disclosures, and applicable legal considerations.

This notice should be read together with our Terms of Service, Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and any relevant product-specific information.

Nothing in this notice is intended to exclude or restrict consumer rights that cannot legally be waived.

2. Website Operator and Contact Information

The WALNUTEDGE online store operates under the brand name WALNUTEDGE.

For questions regarding website information, purchases, product descriptions, customer service, or legal matters relating to our online store, customers may contact us using the business contact information provided above.

Our business contact address is located in Nagoya, Aichi Prefecture, Japan.

This address is provided for business correspondence and identification. It should not be assumed to be a physical retail location or an authorized product return address.

Customers who need to return a product should contact customer service and follow the applicable return instructions.

3. Accuracy of Website Information

WALNUTEDGE makes reasonable efforts to present accurate and understandable information about its furniture, home furnishing products, prices, policies, and services.

However, website content may occasionally contain typographical errors, technical inaccuracies, or information that requires updating.

We may correct genuine errors or update website information when necessary, subject to applicable law.

If an error materially affects a customer's existing order, we will review the circumstances and provide an appropriate resolution.

We will not rely on a general website disclaimer to deny rights arising from materially inaccurate product descriptions, misleading commercial representations, or other conduct prohibited by law.

4. Product Descriptions and Visual Representation

Product photographs, illustrations, descriptions, and specifications are intended to help customers understand the general appearance and characteristics of the items offered for sale.

We make reasonable efforts to display product colors, materials, dimensions, finishes, and other relevant characteristics accurately.

Actual product appearance may vary slightly because of lighting conditions, photography, screen calibration, and natural material differences.

Wood, stone, leather, fabric, and other materials may exhibit variations in grain, texture, tone, or surface pattern.

Such variations may be inherent characteristics of the materials rather than manufacturing defects.

Minor dimensional tolerances may occur where consistent with the product description and applicable quality standards.

These statements do not excuse products that are materially different from their descriptions, defective, or otherwise noncompliant with applicable law.

5. Product Availability

Products displayed on our website are subject to availability.

Inventory information may change because of order activity, stock adjustments, or other legitimate operational circumstances.

Displaying a product on our website does not guarantee that it will remain available indefinitely.

If an ordered product becomes unavailable, we will notify the customer and provide an appropriate resolution, including cancellation and refund where applicable.

We will not substitute materially different goods without appropriate customer authorization.

6. Pricing and Commercial Transparency

WALNUTEDGE aims to provide clear and transparent pricing information to customers before purchase.

Product prices and applicable shipping charges are displayed through the website and checkout process.

Applicable taxes and mandatory charges will be disclosed in accordance with applicable law before the customer completes payment.

Customers will not be required to pay undisclosed mandatory charges after an order has been accepted.

We may update prices for future orders, but such updates will not retroactively change the agreed price of an accepted purchase except as permitted by law.

Any material pricing error affecting an order will be addressed in accordance with applicable consumer protection requirements.

7. Orders and Payment Transactions

Orders placed through the WALNUTEDGE website are subject to the applicable purchase conditions disclosed during checkout and in our Terms of Service.

Customers are responsible for providing accurate order, contact, and payment information.

Payment authorization and transaction processing may involve independent payment service providers.

We may take reasonable measures to verify orders and prevent unauthorized or fraudulent transactions.

Any order cancellation, payment adjustment, or refund will be handled in accordance with applicable law and our published policies.

Nothing in this notice limits payment dispute or billing error rights available under applicable law.

8. Shipping and Delivery Disclosures

WALNUTEDGE provides shipping services to eligible addresses within the United States.

Orders are generally processed within 1–3 business days after payment authorization and order confirmation.

Estimated delivery generally takes 5–8 business days after dispatch.

The combined processing and delivery period is generally approximately 6–11 business days, although actual timing may vary.

Orders of $119.99 or more qualify for free standard shipping, while orders below $119.99 are subject to a standard shipping fee of €6.99.

The applicable shipping charge will be disclosed before the customer completes checkout.

Delivery estimates do not constitute unconditional guarantees of arrival on a particular date unless expressly confirmed otherwise.

Material shipping delays, cancellation requests, and related refunds will be handled in accordance with applicable consumer protection requirements.

For complete details, please refer to our Shipping & Delivery Policy.

9. Returns, Refunds, and Consumer Remedies

WALNUTEDGE provides a 14-calendar-day return period for eligible purchases, subject to the conditions described in our Return & Refund Policy.

Customers may contact us to request a return, exchange, or refund in accordance with the applicable policy.

Our internal refund processing period is generally 3–7 business days, while financial institutions may require approximately 5–15 business days to post an issued refund.

Where a shorter reimbursement deadline applies under our withdrawal policy or applicable law, that deadline takes precedence over general processing estimates.

Customers may also have additional rights concerning defective, damaged, incorrectly supplied, or materially misdescribed goods.

Nothing in this notice excludes mandatory remedies under applicable consumer protection laws.

10. Furniture Safety and Proper Use

Furniture should be assembled, installed, maintained, and used in accordance with applicable product instructions and safety information.

Customers should review product dimensions, weight limitations, and other relevant specifications before purchasing or using furniture.

Where assembly is required, customers should follow the provided instructions and use appropriate tools and safety precautions.

Products should not be modified or used in a manner inconsistent with their intended purpose.

Any safety warnings or assembly requirements associated with a product should be followed carefully.

These recommendations do not limit any liability or consumer remedies arising from defective products, inadequate legally required warnings, or other matters for which responsibility cannot legally be excluded.

11. Intellectual Property Rights

Unless otherwise stated, the original text, product descriptions, photographs, graphics, design elements, and other materials appearing on this website are owned by WALNUTEDGE or used with appropriate authorization.

These materials may be protected by copyright, trademark, and other applicable intellectual property laws.

Visitors may access website content for ordinary personal shopping and informational purposes.

Unauthorized reproduction, redistribution, commercial exploitation, or modification of protected content is prohibited to the extent permitted by applicable law.

Nothing in this notice restricts lawful uses permitted under applicable intellectual property laws.

12. Trademarks and Brand References

The WALNUTEDGE brand name, associated branding elements, and other distinctive commercial identifiers may be protected by applicable trademark and unfair competition laws.

References to third-party names, trademarks, or products, where applicable, remain subject to the rights of their respective owners.

The appearance of a third-party name or mark on our website does not necessarily imply endorsement, sponsorship, or affiliation.

No rights or licenses to use protected marks are granted except as expressly permitted by law or authorized by the relevant rights holder.

13. Permitted Website Use

Visitors may use the WALNUTEDGE website for lawful shopping, product research, customer service inquiries, and other legitimate purposes.

Users must not attempt unauthorized access to website systems, interfere with website functionality, introduce malicious software, or use the website for fraudulent activities.

Users must also respect applicable intellectual property, privacy, and consumer protection laws.

We may take reasonable steps to protect the website and its users from unlawful or harmful activity.

Any restrictions will be applied consistently with applicable law and will not be used to interfere with legitimate consumer rights.

14. Privacy and Personal Data Protection

WALNUTEDGE recognizes the importance of protecting personal information collected through its online store.

Personal information may be processed for purposes including order fulfillment, payment administration, customer communications, delivery arrangements, returns, refunds, fraud prevention, and compliance with legal obligations.

Our collection, use, disclosure, and retention of personal information are described in our Privacy Policy.

Where applicable, customers may have rights to access, correct, delete, or restrict certain processing of their personal information.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply.

Other U.S. state privacy laws may provide additional rights depending on the customer's location and the applicability of those laws.

For privacy-related inquiries, please contact chairena@walnutedge.com.

15. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, improve shopping experiences, understand website performance, and provide other services described in our Privacy Policy.

Some technologies may be necessary for functions such as shopping carts, checkout, account security, or session management.

Other technologies may support analytics, personalization, or marketing where implemented.

Where applicable law requires consent or provides opt-out rights, those requirements will govern the use of relevant technologies.

Customers should consult our Privacy Policy for further information about cookies, personal information, and available privacy choices.

16. Website Security

WALNUTEDGE recognizes the importance of maintaining a reasonably secure online shopping environment.

We aim to use appropriate administrative, technical, and organizational measures to help protect website operations and customer information.

However, no website, network, or electronic transmission method can be guaranteed to be completely secure under all circumstances.

Customers should take reasonable precautions when accessing their accounts and should not disclose account passwords or sensitive payment credentials through ordinary customer service correspondence.

If you suspect unauthorized activity affecting your order or account, please contact us promptly.

17. Third-Party Websites and External Content

Our website may contain references or links to independently operated third-party websites or services.

Such external resources may have their own terms, privacy policies, and operating practices.

WALNUTEDGE does not control every aspect of independently operated third-party websites and does not automatically endorse all information or content appearing on them.

Visitors should review the relevant terms and privacy disclosures before using external services or submitting personal information.

Nothing in this section excludes responsibilities that may arise under applicable law in connection with services used to fulfill our obligations to customers.

18. General Website Disclaimer

Website information is provided to assist customers in reviewing products, understanding store policies, and making purchasing decisions.

We make reasonable efforts to maintain accurate and useful information, but website content may occasionally require correction or updating.

We do not guarantee that website access will be uninterrupted or that all technical issues can be prevented.

Any general disclaimer in this notice applies only to the extent permitted by applicable law.

Nothing in this notice excludes legally required product warranties, remedies for defective goods, obligations arising from misleading representations, or other mandatory consumer protections.

19. Limitation of Liability

To the extent permitted by applicable law, WALNUTEDGE is not responsible for losses arising solely from circumstances beyond its reasonable control where no legal responsibility is attributable to us.

We are not responsible for damage directly caused by improper product use, unauthorized modifications, or assembly performed contrary to clear instructions, to the extent the damage is not attributable to a product defect or another breach of our legal obligations.

We do not exclude or restrict liability where such exclusion or restriction is prohibited by applicable law.

In particular, nothing in this notice excludes liability for fraud, intentional misconduct, legally actionable product defects, or other matters for which liability cannot legally be excluded.

Any limitation will be interpreted narrowly and applied only to the extent legally enforceable.

20. U.S. Consumer Protection Rights

WALNUTEDGE offers products to customers in the United States and recognizes that applicable federal and state consumer protection laws may govern aspects of online purchases.

These laws may address truthful advertising, product descriptions, pricing transparency, shipping representations, order fulfillment, refunds, payment practices, and other commercial matters.

Customers may have additional rights under applicable state laws, including rights concerning defective products, unfair or deceptive business practices, and legally required remedies.

Nothing in this Legal Notice is intended to waive, diminish, or restrict rights that cannot legally be waived.

Where a provision of this notice conflicts with a mandatory legal requirement, the applicable requirement will prevail.

21. International Business Operations

WALNUTEDGE provides a business contact address in Japan while offering products through its online store to customers in the United States.

Cross-border business operations may involve different legal and administrative requirements depending on the nature of a transaction.

Applicable U.S. consumer protection laws may continue to apply to transactions involving U.S. customers.

The existence of a business contact address outside the United States does not, by itself, eliminate consumer protections that apply under relevant law.

Nothing in this notice is intended to establish an exclusive legal jurisdiction or deprive customers of mandatory rights available to them.

22. Complaints and Legal Inquiries

Customers who have concerns about website information, product representations, purchases, delivery, returns, refunds, privacy, or other legal matters may contact WALNUTEDGE directly.

We encourage customers to provide relevant information so that their concerns can be reviewed appropriately.

For order-related matters, please include your order number and a clear description of the issue.

For privacy-related requests, please identify the nature of your request without sending unnecessary sensitive personal information.

We will make reasonable efforts to review inquiries and provide an appropriate response consistent with applicable law.

Customers retain the right to pursue remedies available under applicable law where a concern cannot be resolved directly.

23. Governing Law and Legal Interpretation

This Legal Notice will be interpreted in accordance with the laws applicable to the relevant website activity, transaction, or legal issue.

Different legal requirements may apply depending on the customer's location, the nature of the transaction, and the specific legal rights involved.

Nothing in this notice establishes an exclusive jurisdiction that overrides mandatory consumer protection requirements.

If a provision is inconsistent with applicable mandatory law, the relevant legal requirement will prevail to the extent of the inconsistency.

Any dispute will be addressed through legally available procedures and remedies.

24. Severability

If any provision of this Legal Notice is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent necessary and permitted by law.

The remaining provisions will continue to apply to the extent legally enforceable.

No provision will be interpreted to remove mandatory consumer rights.

25. Changes to This Legal Notice

WALNUTEDGE may revise this Legal Notice to reflect changes in website operations, commercial practices, or applicable legal requirements.

Updated information will be made available through our website.

Changes will not retroactively remove rights that customers have already acquired under accepted purchase agreements.

Where applicable law requires additional notice or consent for a material change, the relevant legal requirements will apply.

26. Relationship to Other Store Policies

This Legal Notice provides general information about WALNUTEDGE and the legal considerations associated with our website.

Additional terms governing purchases and customer services are provided in our other published policies.

Our Terms of Service explain the general conditions governing website use and purchases.

Our Shipping & Delivery Policy explains shipping coverage, processing periods, delivery estimates, and applicable shipping fees.

Our Return & Refund Policy explains return eligibility, withdrawal procedures, refunds, and related customer remedies.

Our Privacy Policy explains how personal information is collected, used, shared, retained, and protected.

Where different policies address the same matter, they should be interpreted consistently and in accordance with applicable law.

Nothing in these policies excludes mandatory consumer rights or remedies.

27. No Professional Legal Advice

The information contained in this Legal Notice is intended to explain general website-related legal and commercial matters relevant to WALNUTEDGE customers.

It is not intended to provide individualized legal advice or replace advice from a qualified legal professional.

Customers with questions about their specific legal rights may seek independent professional advice or consult relevant consumer protection resources.

This statement does not reduce WALNUTEDGE's obligations under applicable law.

28. Contact for Legal Matters

For questions regarding this Legal Notice, website information, intellectual property concerns, consumer rights, privacy matters, or other legal inquiries relating to WALNUTEDGE, please contact us using the details below.

When contacting us about a specific purchase or transaction, please include your order number and relevant details to help us review your inquiry.

WALNUTEDGE

Legal Information · Transparency · Consumer Protection